You can tell us about it by writing your own review below. Made a claim on their Home Emergency insurance for a gas leak after being cut off immediately as per law requires (November, no heating, hot water, Cooking). However, AXA spent over a month negotiating the costs with the contracts and the works weren’t agreed till the later end of March. AXA Home Insurance is mainly active in the Insurance category, more specifically with Home, Other, Vehicle, Travel. I was previously with Prudential who were also pretty good but not in the same league, and then swapped to Churchill who without doubt were the worst company I have ever dealt with on all fronts. The surveyor offered a cash settlement to fix the repairs and advised us the hall way carpets could be replaced. To aid the drying process they removed segments of the vinyl to expose the wooden boards. ONCE WE EMPLOYED OUR OWN ASSESSOR THE TONE OF THE COMPANY CHANGED AND HE MANAGED TO GET US MOST OF THE CLAIM EXCEPT ONE ITEM WHICH WAS QUITE EXPENSIVE. Find out what genuine customers have said about axani.co.uk/. Your AXA home insurance quote can include buildings insurance and/or contents insurance. As AXA didn’t feel the quotes we sent them for the bathrooms were reasonable and we couldn’t come to agreement we agreed that AXA could instruct its own contractors to carry out the repairs, as if additional damage was incurred this would be covered. How quickly did you get the policy documents? Customers now get to decide which brands are worthy and which are not! Real reviews from real people. They offer multiple insurances like car insurance, travel insurance and the home insurance that will be focused on here. Ended up with £250 after chasing and chasing, lie after lie about the delays processing the claim..........Stay well clear. Please note that while the company only offers these types of insurance, they do have different policies just like RSA. Had an accident. However, as they did not order the replacement vinyl they did not turn up nor notify us in advance, which wasted the time we booked of work. AXA have shown zero understanding, empathy or taken any responsibility for what has taken place and offered a deplorable £300 to fix all damages, after asking me to get several quotes for the repairs, which I supplied ranging from £4000-£4500 Axa's business insurance has a score of 3.3 out of 5 on Feefo from about 150 customer reviews in the past year. In both cases, we want to know all about your experience. Here is our tale of woe, that has involved countless telephone calls, emails, wasted time and cost us a lot of money. We contacted AXA and were initially impressed, they told us they would send a surveyor from BVS to assess the damage within a couple of days. And because your home also is a place where you need to feel safe and secure and having a home in general is very important, it might be wise to take out a home insurance policy to protect your house. AXA offers a range of personal and business financial products, including home, car, travel, van and car insurance. Given AXA didn’t seem to want to accept the quote as “fair” we decided in January that we would get our own contractors in to fix our kitchen ceiling as we wanted to avoid future issues and would reclaim the additional costs later. DON'T buy AXA HOME Insurance -it is a CON! AXA Insurance UK plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. WE ARE NOW TAKING THE MATTER TO THE FINANCIAL-OMBUDSMAN. Reviews, complaints and customer experiences (5). Paid plumber £750 to sort problem out but took 5 days due to his other commitments, not great but fair enough. Upon calling AXA, I was told that I had an Home Emergency Cover Extra Policy, so... AXA my home insurer recommended and made an appointment for a drainage company (Lanes For Drains) to visit my property on the 21st of May to fix a partially blocked bath. All rights reserved - Privacy Policy. There are currently 5 customer review posted about AXA Home Insurance. Here is our tale of woe, that has involved countless telephone calls, emails, wasted time (Nov 17 to Aug 18 and onward) and cost us a lot of money. As a result of this, I will be cancelling my policy and will NEVER spend money, recommend with or do business with AXA again. The 20 best Home and Contents Insurance in 2021 ranked based on 7,268 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Aviva Home Insurance protects your home inside and out – covering your building and belongings. I have been paying and had home insurance for the past 20 plus years and never once claimed, so to be treated like this when I asked for help I find despicable. Have... Axa home insurance reviews can tell you how good this product really is. AS A MATTER OF FACT WE HAD THE IMPRESSION THEY WERE TRYING NOT PAY FOR OUR CLAIM AND MADE US FEEL AS IF WE HAD INSTIGATED THE BURGLARY. Real reviews from real people. Axa home insurance reviews can tell you how good this product really is. In these countries they have 166,000 employees and offer their services to 103 million customers. is a subsidiary of AXA Group, the global leader in insurance and asset management with over 166,000 employees. The damage to the tiling was “incidental” and wasn’t the contractors fault. AXA Insurance Reviews. They seem to have the most appallingly rude and incompetent staff you could possibly imagine across claims, customer service, legal and complaints. Compare three of the best home insurance companies. They have several phone numbers on their website. Bharti AXA offers a wide range of insurance products including bike insurance, car insurance, health insurance, travel insurance, and home insurance. WE WOULD NEVER RECOMMEND THIS COMPANY. When bathroom shower joint connector was leaking in winter. About AXA Mansard Insurance. But what kind of cover do they offer? They operate in 64 different countries. “ Axa Car insurance have increased by +200 while all the other car insurers on the market are offering - £200. Top 5 Home Insurance To calculate the top 5's we take the following factors into account: • All the star ratings the company/product has received, • The number of reviews • How recent the reviews are Upon open my Living room door on the way to my kitchen, I found water coming through my ceiling in several locations, causing damage to ceiling, wooden floor below, blinds and a floor lamp.A result of the engineer filling the bath and making a whole in the bath waste, all the water coming through my ceiling and get in to my electrics  I RECEIVED THREE DOCUMENTS FROM AXA, TWO STATING YOU ARE COVERED AND A THIRD RECENT DOCUMENT STATING YOU ARE NOT COVERED. It might be good for 1 max 2 years then move along, Axa will lose millions in insurance this year. Home insurance starts from just £115 – that’s all 10% of customers paid. How well did Axa handle your home insurance claim? Got a cheap policy and covered everything I wanted. To simplify your car insurance buying experience, we reviewed the best car insurance companies for 2020 and scored them based on affordability, customer support, coverage options, customer satisfaction and online resources. Axa are fraudsters, they use third party companies to escape from liability or to provide you with the service you are insured for. Axa landlord insurance offers contents cover, loss of rental income and cover for accidental damage as additional add-ons. AXA Singapore's comprehensive Home Insurance solutions protect your home and valuables against any accident or risk. Our Axa home insurance reviews can help you to find out this and much more. They left our house at 11:30am the same day as they had “finished”. ” We evaluated the companies based on their customer rating and experience, financial stability, and coverage to determine the best companies. © Smart Money People 2021. Matching Sets Cover. I have three separate documents, two stating that I am covered for legal assistance and one now refuting the previous two, all documents are from Axa. I find this to totally disrespectful and unconscionable on their part to treat customers this way and to take no accountability Home Insurance. Your house is the, or at least one of the, most expensive things you’ll ever buy. According to the about page on their website. We got a series of quotes for the repairs and found that the settlement would only cover about 10% of the cost. Disgraceful service received from AXA. Our only recourse now has to been to seek new quotes for the repairs and once supplied we will be initiating small claims court action as AXA has no intention of fulfilling their contractual agreement. However, that rating reflects many products other than M&S home insurance (e.g., Aviva car and home insurance, savings, investments, pensions, etc.). Will this be how it works in real life? ), and a date for the works was agreed for July. T&Cs Apply. No dispute about a roof leak claim. Axa home insurance reviews can tell you how good this product really is. Article last updated – February 29, 2020 Due to demand from readers, I have decided to continue my review articles, focusing on investment and insurance providers. And because your home also is a place where you need to feel safe and secure and having a home in general is very important, it might be wise to take out a home insurance policy to protect your house. Took a month to decide that I wasn't fully covered because the plumber reported the problem as a corroded pipe buried in the concrete floor feeding our gas fire. I HAD HOME INSURANCE AND HOME EMERGENCY COVER with AXA. 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