And your WD elements drive will work at USB 2.0 speed to match your Mac. Pressing the power button for ca. That is to say, the usual icon appears in the system tray and the device is recognized as "WD Ext HDD 1021 USB Device" c) … 2. When I reformat the drive while on Linux, partitions work no matter what - fat, ntfs, ext it all mounts fine. I bought a new WD Elements Desktop (10TB) in June and keep having issues with it not being recognized by my Mac. I've hit this randomly. Then you quickly follow up by formatting to ExFAT. (a previous exchange with your support only resulted in “the drive needs to be replaced again”). Hi, i just want to ask about my WD Elements Hard Drive… I have 2 hard drives old and new. The PCB Connector only works while pushed and hold. I have a WD Elements back up drive that is not recognized no matter what USB port I use. Including Apple®’s™ pigtail, USB hub (USB-C to MBPro, USB2/A port on hub). I have to just detached the drive and plug it in again, and after it has updated the catalog, the drive appears. Also, check the flash drive port of the Mac to ensure that’s not what’s causing the issue. It does not make a difference, the issue occurs with both methods. However, after one reboot it's impossible to mount it. How and Why WD My Passport is Not Recognized on Mac? I have a 2TB WD hard-drive formatted to FAT32. They said that. Either way, the info about the need to format NTFS-drives in an Apple file system might be useful to some. Connect up your WD Elements drive to your Mac. Any suggestions on how to … I've got an R8000 with a 2TB drive (WD My Book, new version) in the USB 2.0 port. " Make sure that enough power is being delivered to the drive and if the problem still persists, try connecting the drive with another cable. I bought a new WD Elements Desktop (10TB) in June and keep having issues with it not being recognized by my Mac. Has anyone ‘discovered’ a way around this issue? Okay guys, I have a WD Elements External HD and I have important things on there I need and for some reason it wont be recognised by my computer and ive also tried my laptop. I plugged in my WD Elements 320GB on a Mac and it showed up in Finder and Adobe Bridge, but it says that the drive is only readable, so I can't create any folder or anything.....but I CAN open up the files.....but in Windows(7), it worked.....so, is thee any way to make it work on a mac? I can see (white LED) and hear the drive turning on, the HDD starts spinning. any solution please View Entire Discussion (7 Comments) Also ‘discovered’ that WD Drive Utilities ‘cannot find’ an Elements drive, using either: Mac or Windows copy of WD Drive Utilities. The issue is as follows: Either I connect the drive to power first and then connect the USB cable to my Mac, OR I connect the USB cable first and then the power. I also tried several different USB cables and power supplies for the drive. Damaged USB or flash drive port. If you’ve got another port, try … Elements 10TB (I have 2 drives now: 1 is on ‘advance exchange’. Both only have USB-C ports, so I can only connect the drive through an adapter or USB-Hub. If you do not select the Hard disks option, then Mac driveâs and partitions icons remain hidden from the desktop; this could be a reason why youâre unable to access the drive. Therefore, before repairing the drive, take a backup of all your files. Thanks - unfortunately formatting the drive in a Mac-compatible file system described in that video is not related to the issue discussed above. If it does, plug in the WD external drive using another port. First to format your WD Elements external drive to Mac OS Extended (Journaled) file system. After the job is done, the WD is safely removed from the Mac. Best google calendar app for a mac. HOWEVER, it never shows up in disk utility, and with that obviously also not in finder. Does anyone know how to resolve this issue? Stellar Phoenix & Stellar Data Recovery are Registered Trademarks of Stellar Information Technology Pvt. Even restarting my MacBook several times but that didnât work either. Then pressing it again quickly will turn it back on. (and no, so far there is no solution to the issue of this topic, a fix to the firmware by WD or a fix to MacOS by Apple would probably be needed). To mount a WD my Passport Ultra is a large file beyond 4GB file! But now the WD is safely removed from the unrecognized hard drive not recognized by my Mac X ( ). Macbook pro, the drive while on Linux, however it does, plug in the below! As a time machine backup Disk changes implemented take effect immediately ; hence, you can access the is. Your needs port on hub ) a pro and if there is a large file beyond 4GB in size. 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