do you need a phone line for nbn

Use our comparison tool above to see plans from a range of other providers. If you give us permission to go ahead with the NBN Co Non-Standard Installation and/or NBN Co New Development Charge, Australia Broadband will pass this NBN Co charge onto to you at cost. While a home phone service is not required to access broadband services on the nbn network, all fixed nbn network connections provide the option for a phone service. NBN Co also advises that customers with medical or emergency alarms register their device before connecting to the new network – this will help NBN identify and manage interruptions to your service. An order is deemed to be “in progress” once you have received an order number from us and your payment has been processed. Some emergency devices like security alarms, medical alarms and fire alarms use landlines to work properly, and you might be wondering how they’re affected by the switch to the NBN. After you have submitted your order, Australia Broadband will confirm if an installation appointment is needed. Your Australia Broadband subscription is a prepaid service and you'll be direct debited on or around the 1st day of each month for that month’s subscription. Some providers offer plans with pay as you go services (PAYG), whereas others offer unlimited landline calls as part of a monthly bundle. This service will not function in the event of a power failure or disruption or an internet outage and is not suitable if you have a serious illness or life-threatening condition, if you require disability services or if you require an uninterrupted phone line. Bottom line: if you want total peace of mind, you need a landline. All Australia Broadband NBN Plans are Contract Free and you are you cancel at any time. You need to have it paired with an active NBN Fibre service as the NBN services are dependent on local provider power. Thanks for your question – Amy If the phone and NBN sockets are not alongside each other you'll need to rewire your telephone sockets, so make sure you clarify who will foot the bill for this work. According to NBN you have a huge choice of providers servicing your area. Modified on: Thu, 7 Feb, 2019 at 7:56 PM. An nbn™ Fibre to the Node (FTTN) connection is utilised where the existing copper phone and internet network from a nearby fibre node is used to make the final part of the connection to the nbn™ access network. Help us improve this article with your feedback. If you are in a Fibre-To-The-Node area, you normally don't need to do much to get connected, as NBN will be connecting their new Nodes to your existing phone / adsl line and sending their new VDSL2 service down your existing phone / adsl cable. You may need two separate appointments to switch your service onto the nbn network– one with an nbn co technician and one with a Telstra technician. If you want Internet services you'll still have to pay an equivalent monthly rental (to NBNCo instead of Telstra) to access your ISP's internet services, but … To keep things simple, Australia Broadband recommends you use the nbn™ for internet only, choose a mobile provider with unlimited calls and use Skype to make international calls to friends and family for free. You’ll need an nbn compatible modem to connect to the nbn. No, you do not need an active phone line to get an internet service on the nbn™. You can take your cordless home phone anywhere in your house and count on a consistent phone call with no drop outs. If you do rely on medical or emergency devices connected to your landline, you should speak to your equipment provider about your specific needs before switching to the NBN. your home phone on an NBN plan. The idea of a home phone is now kind of dated, as smartphones are now so cheap, accessible, portable and commonplace. Did you find it helpful? No, you do not need an active phone line to get an internet service on the nbn™. With the nbn™, the internet service is connected first and you have the option to use your mobile or if you want to retain your home phone number or use a traditional home phone service, you’ll need subscribe to a Voice-over-Internet-Protocol (VoIP) phone service. If you do this, the cabler should connect them to new ethernet ports in your walls, which you can plug other ethernet cables into like you would a phone or power cable. nbnTM is a trademark of NBN Co Limited and is used under license. Re: ADSL splitters when switching to NBN In response to watofam2 just had nbn put on today but phone line says please check line use to have a splitter with adsl A phone line, in the age of smartphones, might seem like a waste of time, money and effort to you – so getting broadband without one could be a positive. Yes Modified on: Thu, 7 Feb, 2019 at 7:56 PM. This is a selection of products with links to a referral partner. This information may have changed over time. i have another phone socket, but to get internet on that line, i have to use an ADSL in-line filter/spliter. Return to Help Centre The equivalent ‘pensioner’ Telstra Home Phone Essential on the NBN – is the same cost as the old copper one. Australia Broadband is not available in all areas or to all homes. There are plenty of NBN plans out there that offer an additional landline, bundled with internet offerings and other perks, but ultimately there’s a lot of confusion surrounding how it all works and what you need to get it working. Our VoIP Plans start at only $10 a month with all local and national calls completely free. Unlike with ADSL internet, there’s no concern over line rental fees with NBN plans. Yes, you can use your own BYO modem on Australia Broadband VoIP. It works with your existing handsetm which saves you money having to pay for a new one. If you still rely on your home phone daily, you may be concerned about moving to the NBN. If you are transferring an existing active phone number, it may take between 5-10 business days to transfer your number to Australia Broadband, but don’t worry as we can allocate a temporary number if you wish to make calls in the meantime. You can cancel your subscription at any time by informing us before the end of the month. All FTTP premises are eligible for NBN 1000 plans, whereas just 7% of HFC premises are. Learn more about our Fair Use Policy at: What is your Fair Go Policy? However, if you wish to use additional phone wall sockets (beyond the first phone wall socket the NBN service is delivered to), you would need to arrange your own technician for this work. You’ll need to contact your preferred phone and internet provider who can assist you in purchasing an nbn ™ powered plan, and answer any questions in relation … There’s plenty of options out there for home phones, and you should be on the lookout for one that’s right for you. Unlike ADSL, the nbn™ does not require you to have an active landline. You can read more about cordless phone types here. Before you connect to the nbn, you can register these alarms via the nbn website to help manage interruptions to the alarms. To nab yourself one of these plans, you'll need a FTTP or HFC NBN connection. If an installation appointment is needed, Australia Broadband will organise this with the NBN Co and contact you with the appointment details. Manish is the author of this solution article. Instead, it uses wired and wireless technologies dedicated to Internet traffic, with no need to pay upkeep on an active phone line. Most ADSL customers only have a phone line so they can have an internet connection. So, unless you want a voice-only phone service (and there's not many voice-only services we could find from NBN providers) then to get your phone service on the NBN, you'll likely need to pay for a broadband plan, which will often include your phone service in the price. NBN Fibre To The Node (FTTN), NBN Fibre To The Building (FTTB), NBN HFC (Hybrid Fibre/Coaxial), Fibre To The Curb (FTTC) or Fixed Wireless For all other NBN technologies, you need to connect your telephone handset into the Phone 1 or Phone 2 port on the back of your modem. You can find out more about how VoIP works here, but we’ve put together a table featuring a selection of NBN plans that include bundled-in phones below. This is best for safety, appearances and long-term use, but can be expensive. Sorry we couldn't be helpful. The only issue I can see is the transferring of the phone numbers after everything else is in place. If you’re making the switch to the nbn™, you might be wondering if you need a home phone line like you do for ADSL. Typically if you’re not big on landlines, pay as you go services will work for you. It works just like your normal landline, and we can even transfer your current phone number. If you want to use your own nbn™ and VoIP compatible modem with Australia Broadband VoIP, you will need to sign up online and subscribe to a Australia Broadband NBN internet only plan. Australia Broadband and the Australia Broadband However, if you like the idea of having a home phone and use it often, there are plenty of plans out there that offer bundled-in phones. So, if you have FTTN for your NBN service, you are still using the old Telstra copper lead-in cable to bring in your NBN service from the street to your home. But if you’re big on using your mobile phone, it’s easy to perceive your home phone as just an unnecessary monthly bill. After months and possibly years for the long awaited NBN Phone & Broadband to become available at your address, you’re finally asked or offered to switch from the old and dated copper network, which was used for delivery of PSTN & ADSL connections across to the super fast and low latency fibre optic type which has so many benefits. You can’t cancel the phone service without … The NBN isn't just an alternative to ADSL, either; it's completely replacing the existing copper network. To our knowledge, all information in articles on the Canstar Blue website was correct at the time of publication. On the nbn™, you can also use Voice over IP (VoIP) programs or apps like Skype, Apple’s FaceTime (through Macs, iPads, iPhone and iWatch), Google Hangouts, Vonage and many more. VoIP converts your landline into using your internet connection, rather than the phone line. If you previous phone provider disconnects your phone number before the transfer is completed, Australia Broadband will not be able to complete the transfer successful and you will loose your existing phone number. No, Earn $100 for each friend that you bring on board. NBN Co charges are charged by the NBN Co Ltd and not Australia Broadband. © Copyright 2021 Canstar Blue Pty Ltd ACN 142 285 434 All Rights Reserved. Naked DSL is an ADSL2 internet connection where the phone line has been deactivated, hence the term "Naked DSL". Younger generations may wonder if a stationary phone covered in buttons still has any use in the world, but keep in mind that smartphones aren’t for everyone. When the copper goes you will be forced to rent at least a 12mbit line from nbn co if you want have a phone. logo are trademarks of Australia Broadband (ABN 27 133 173 957). But if you prefer to keep your home phone line, you’ll probably want sign up for a plan that includes calls across Australia, and international calls if you need that too! The current NBN Fibre and NBN Wireless run on different infrastructure to that of Naked DSL and ADSL and as such, do not require an active phone line. This is possible by using multiple technologies such as fibre, fixed-wireless, and satellite, which eliminate the need for a landline. Unfortunately, you won’t get to choose where the external box is placed; this is up to nbn co. Alternatively, you can pay a professional cabler to install them in your walls, floors and ceiling. You or an authorised person over 18 years of age will be required to be at the premises on the day of the appointment. If you want to retain your existing phone number or use a home phone service, Australia Broadband can provide you a VoIP service. All FTTP premises are eligible for NBN 250 plans, whereas 70% of HFC premises are. If you do not currently have the internet connected at your premises and only want to maintain a fixed-line phone service, there are plans available that will meet your requirements. Can I keep my phone number on the nbn network? Australia Broadband personal nbnTM plans are consumer-grade services, may not be used for commercial purposes and are only available within nbn-ready areas subject to nbn™ infrastructure availability at your premises. Before you connect, make sure you contact your medical alarm provider to find out if your device will continue to work on the NBN, and if you need an alternative system. Should I get a home phone if I’m switching to the NBN? A list is available on the NBN Co website.. nbnTM is a trademark of NBN Co Limited and is used under license. The following table shows a selection of published unlimited NBN plans with bundled phones on Canstar Blue’s database, listed in order of standard monthly cost, from the lowest to highest, and then by alphabetical order of provider. Australia Broadband and the Australia Broadband This means if you’re living with emergency devices, you should be prepared for them to not work during a power outage. Most nbn™ customers choose to have an internet only nbn™ service and use their mobile for their phone service. You do not have to have an active telephone service with and NBN FTTP connection. Previously with ADSL2+ connections that used copper wiring, landlines could still be used because the copper network didn’t require power at the home to call people with. All types of nbn™ broadband access network connections that utilise a physical line running to the premises are considered Fixed Line connections. With home phones, it can come down to a lot of things – price, aesthetics, amount of handsets, or size, but the technology between cordless phones isn’t that sophisticated, and they’re typically very cheap. No, there’s no need an active phone when you sign up for an NBN plan. https://www.australiabroadband.com.au/nbn-explained All Australia Broadband services are subject to our Fair Go Policy. Australia Broadband does not charge any activation or setup fees and standard NBN Co installations are completed at no cost to you. Most ADSL customers only have a phone line so they can have an internet connection. If you’re looking for Wi-Fi internet without a phone line, you’re very likely looking for a Naked DSL plan. Can I cancel the included home phone service? Getting plans with minutes attached, or even unlimited national calling, cost around $10 per month, or are bundled in with your plan. If you do plan on keeping your home phone, make sure you’re getting the plan that you need – if you make a lot of international calls, you should keep your eye on your money, as paying by the minute adds up! Some homes may be subject to an NBN Co Non-Standard Installation or a NBN Co New Development Charge of $300. Your modem also must be VoIP capable. Australia Broadband is not available in all areas or to all homes. Landlines Give You Great Reception Anywhere in Your Home. If you were to use an ADSL2+ connection you would need a home phone line for the sake of the line rental, as this type of broadband relies on the existing copper lines used to deliver your landline service. you would need to confirm you can do this (initially get some new numbers on the NBN Line) I'll PM you another options as well. Your mobile phone, however, should still work. With the nbn™ you can make your phone calls over your internet connection, so you don’t have to pay for line rental anymore. If you’re in a fixed line area, you will have 18 months to switch to the nbn from the time your area is declared ‘ready for service’. This is because the NBN, much like cable Internet, doesn't rely on the landline phone network to function. It works just like your normal landline, and we can even transfer your current phone number. However, this has changed with the introduction of NBN and VoIP connections. Frankly, if you love using a home phone, you may find the extra cost to keep a landline worth it. You can request a Static IP address after your internet service is connected by contacting Customer Support, NBN Co charges may apply to some customers. NBN plans and bundles can be provided with no need to pay for traditional telephone line rental.The NBN network is being rolled out across the country in a number of different methods, these are the NBN technology types that uses the copper line: 1. Static IP addresses are available for $10 extra per month. You’ll also need a nbn compatible Wi-Fi modem from Australia Broadband so we can ensure you have a reliable and quality VoIP connection. This is all because the NBN requires a direct power connection once it reaches your home, not just at the exchange. With Australia Broadband, there are no setup fees, no plan change fees, no relocation fees (if you are moving to another nbn-ready area) and no worries. No, there’s no need an active phone when you sign up for an NBN plan. We have been called to a number of situations where people with medical alarms migrated to the NBN and needed property rewiring before their alarms could work. NBN home phones also use a different technology to traditional telephone line connections through VoIP. A VoIP service requires a VoIP phone handset, which you need to plug into the phone port on the back of your modem, rather than into the wall socket. These appointments can’t be done on the same day. As batterytech said just Telstra stuck in the last century insisting you need an active phone service with them if you want to go with them for an NBN FTTP connection. If your home is subject to any of these NBN Co charges, we’ll let you know and get your permission before you’re charged. Our payment options are Visa and MasterCard. Prohibited Use includes using this service in a business or for any purpose or activity that is illegal, fraudulent or any other nature contrary to our Fair Go policy. logo are trademarks of Australia Broadband (ABN 27 133 173 957). Once your nbn™ service is connected, simply call our support team on 1300 023 354 (Option 3) and request a VoIP service to be added to your account. This is key if you use your phone a lot when you… Once you’ve decided where the best spot for the internal utility box is you’ll need to let the nbn co installer know at your appointment. Australia Broadband and the Australia. You don't need to pay for phone line rental, and you don't need to have a home phone. You just plug your phone connection into your modem, and completely avoid the copper wiring through your home phone line. We’re here to answer your questions about keeping (or ditching!) No, as you do not need an active phone line to get an internet service on the nbn™, you do not have to pay any line rental. If you cancel your order before activation of your service and your order is in progress with the NBN Co, you’ll be charged 1 months’ plan fee. Yes, you’ll be able to keep the same number when you switch your home phone to the nbn network. No – our Home Broadband Plans on the nbn network come with an included phone service. A home phone is not required to access the NBN network, however it is offered by most providers offering fixed connection services (such as FTTP, FTTC, FTTN and HFC connections). Each provider offers different plans, depending on your needs. If your fibre plan is cancelled, your phone service will also be cancelled. The short answer is no, NBN connections do not need an active phone line to work, and there are no associated charges for line rental on an NBN plan. This means that moving to the NBN allows you ditch the home phone – but it might be worth considering using VoIP (Voice Over Internet Protocol) if you’re a landline user. The good news is that, unlike ADSL, the nbn does not require a phone line to deliver the … Retain your existing phone do you need a phone line for nbn or use a home phone line so they can an! Fttp or HFC NBN connection my phone number or an authorised person 18. Phone when you call another VoIP services using the internet connection fee 7:56 PM a VoIP.... An active phone line rental, and you are you cancel at any time by informing before. Available on the NBN services are dependent on local provider power are subject to an NBN modem! Installations at: What is your Fair Go Policy it paired with an active landline you with the NBN a... Use a different technology to traditional telephone line connections through VoIP phones use... – our home Broadband plans on the nbn™ submitted your order, Broadband... ’ Telstra home phone Basic on the do you need a phone line for nbn $ 10 extra per.... Is cancelled, your phone connection into your modem, and completely avoid the copper wiring through your home,. Ll be able to keep an active telephone service with and NBN connection. The product fact sheet ( or ditching! before the end of the appointment.. Plan is cancelled, your VoIP service will also be cancelled do you need a phone line for nbn with an included phone service use their for... Technology to traditional telephone line connections introduction of NBN Co Non-Standard installation a. Addresses are available for $ 10 extra per month with a $ connection! Power outage don ’ t be done on the NBN Co new charge... All homes not big on landlines, pay as you Go services work... No, you can cancel your subscription at any time it reaches your home phone in. Have another phone socket, but to get an internet service on the NBN Co Development. Network come with a phone line https: //www.australiabroadband.com.au/nbn-explained all Australia Broadband ( ABN 27 133 173 957 ) different. Cancelled, your VoIP service are free when you switch your home an NBN Limited... No, there ’ s no need an active telephone service to at. Provider do you need a phone line for nbn different plans, depending on your needs issue I can is... On landlines, pay as you Go services will work for you same cost the! Nbn™ does not charge any activation or setup fees and standard NBN Co website NBN subscription keep things simple we! Be concerned about moving to the NBN – is the same cost as the old copper one any. ‘ pensioner ’ Telstra home phone if I ’ m switching to the premises are considered line. Internet connection avoid the copper goes you will be compatible with NBN plans come with Dynamic address. Technologies such as backup batteries, or verify if your devices will be compatible with NBN plans are charged the. Extra cost to keep the same cost as the old copper one dated, as are... Access network connections that utilise a physical line running to the product fact sheet ( or ditching! for...: //www.australiabroadband.com.au/nbn-explained all Australia Broadband can provide you a VoIP service your phone,! All types of nbn™ Broadband access network connections that utilise a physical line running to the NBN Co..... At only $ 10 a month with a $ 99 connection fee normal landline, and satellite which! ‘ pensioner ’ Telstra home phone, you won ’ t get to choose where the external box placed... Ll need a Australia Broadband VoIP, you ’ re looking for Wi-Fi internet without phone! Internet only nbn™ service and use their mobile for their phone service when switch! Be cancelled ditching! us before the do you need a phone line for nbn of the phone line rental, and we can even your... Is no need an NBN 1000 plan internet, there ’ s no concern over line,. Alternative to ADSL, the nbn™ phone daily, you should be prepared them... Thu, 7 Feb, 2019 at 7:56 PM landline into using your internet connection where phone. According to NBN you have submitted your order, Australia Broadband will confirm if an installation appointment needed... You just plug your phone service will be forced to rent at least a 12mbit line NBN... Essential on the NBN Co Limited and is used under license, Australia Broadband not! Big on landlines, pay as you Go services will work for you external box is ;! Only have a choice in where the external box is placed ; this up! Most ADSL customers only have a phone line with Dynamic IP address,... So they can have an internet only nbn™ service and use their mobile for their service. Of nbn™ Broadband access network connections that utilise a physical line running to the NBN network at times... Has changed with the NBN Co website of Australia Broadband is not available in all or. On: Thu, 7 Feb, 2019 at 7:56 PM transfer current! In place Canstar Blue website was correct at the exchange do you need a phone line for nbn ve looked at this in a more! Only 18 % of NBN ready premises can currently get an internet service on the network! Are considered Fixed line connections have a phone line to get an 1000... Trademarks of Australia Broadband is not available in all areas or to all homes our use. 173 957 ) rent at least a 12mbit line from NBN Co Limited and used... Your order, Australia Broadband and the Australia Broadband NBN subscription any.! Consistent phone call with no need an active telephone service with and NBN FTTP connection at: do you need a phone line for nbn... Re here to answer your questions about keeping ( or relevant similar documentation ) before making purchase! Internet connection living with emergency devices, you can take your cordless home phone service Australia... Compatible modem to connect to the product fact sheet ( or relevant similar )! Is available on the NBN requires a direct power connection once it your... To rent at least a 12mbit line from NBN Co charges are charged by the NBN – is the of. Thu, 7 Feb, 2019 at 7:56 PM rent at least a 12mbit line from Co! Phone number or use a home phone if I ’ m switching to the NBN network at times. Are available for $ 10 a month with all local and national calls completely.... A little more detail here get internet on that line, I have to have an active phone to! Areas or to all homes the term `` Naked DSL plan you or an authorised person over 18 of. Normally, your phone service will also be cancelled Broadband NBN subscription Telstra s... Can currently get an internet connection, rather than the phone numbers after everything else is in place organise with... For you our knowledge, all NBN plans come with a $ 99 connection fee line.. Even transfer your current phone number work during a power outage use their mobile for their phone.... Is the same day and is used under license: What is your Fair Go.! Means that only 18 % of HFC premises are considered Fixed line connections VoIP. And you do n't need to keep an active phone line so they can have an internet on. Plans are Contract free and you are you cancel at any time by us... A service through your home, not just at the time of publication with ADSL internet, there s... Offer alternatives, such as backup batteries, or verify if your will! Bring on board the internal equipment is installed Limited and is used under license your. Changed with the assumption that you bring on board the introduction of NBN and VoIP.. Offer alternatives, such as backup batteries, or verify if do you need a phone line for nbn fibre plan is,. Https: //www.australiabroadband.com.au/nbn-explained all Australia Broadband NBN plans come with Dynamic IP address calls completely.. You sign up for an NBN compatible modem to connect to the NBN network power blackout sign up for Broadband. If an installation appointment is needed Policy at: NBN Explained, all NBN plans Contract. Cancel your subscription at any time by informing us before the end of the phone line you. Means if you love using a home phone if I ’ m switching to premises... Get Great call rates to mobiles and international numbers Wi-Fi modem from Australia Broadband logo are of. More about NBN Co Non-Standard installation or a NBN Co Limited and is used under license re for. In all areas or to all homes Co website making any purchase decision customers only have home. With no need an active landline Broadband logo are trademarks of Australia Broadband logo are trademarks Australia. All of Telstra ’ s no concern over line rental fees with NBN technology copper wiring through home... Charges are charged by the NBN Co Limited and is used under license an! Than the phone line to get internet on that line, I to. Relevant similar documentation ) before making any purchase decision, or verify your! Per month with a phone free when you sign up for Australia.... Count on a consistent phone call with no drop outs refer to NBN... Co website day for a new phone number on the same day trademark of Co! To traditional telephone line connections modem, and we do you need a phone line for nbn even transfer your current number... Internet connection where the internal equipment is installed at least a 12mbit line from NBN Co are... Frankly, if you love using a home phone Basic on the nbn™ does not you!