My Fitbit went through the clothes washer attached to my jeans. To save any changes you make to your account, tap "Sync Now.". Ensure Bluetooth is enabled on your phone. It doesn’t matter whether you run marathons or prefer nightly walks around your neighborhood — a Fitbit can play a crucial part in helping you reach your fitness goals. Unplug your tracker from the charger, and turn it back on if it hasn’t automatically restarted. Either you're already subscribed or this is an invalid Email Address. Popsugar, on Fitbit Versa Prepare to do way more than just count your steps: Fitbit's new smartwatch is finally here, and it’s called Ionic. Now that you’ve set up your personal profile and paired your Fitbit to your phone, the syncing process should be easy. Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their device won't turn on. Best Fitbit Aria Setup After Changing Batteries Download PDF. If all of these steps have failed you, try restarting your Fitbit. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scales that measures weight, body fat percentage and BMI all in one step. Confirm that you removed the plastic protective cover from the back of the device. I then took the decision to carefully open it as in this guide. After driving 17 hours with the Aria packed in our luggage it stopped working, displaying only: Release it, and then press it again. Any time I switch wireless routers, my two problem devices are always my wireless printer and my Fitbit Aria. What router settings do I need to set up and sync Aria? If you’ve tried all of these steps and your Fitbit is still not working properly, try restarting your Fitbit. For Aria Air, check the battery level icon on the display. Here’s a video that shows how to remove the battery. Seems to be working fine, and it's tough to beat a 1 cent fix. Once you release the button, the tracker will turn off. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, ... ensure you have new batteries ready to go and 'quickly' change one battery at a time. Problem 6: Fitbit fitness tracker has stopped working after charging. If you have a Fitbit Blaze, Fitbit Charge or Charge HR, Fitbit Charge 2, Fitbit One, or Fitbit Surge: Hold down the buttons on your device until the lights on your tracker flash or you see a Fitbit logo. I recently switched over to a Netgear Orbi mesh WiFi system. While you’re holding down the button, remove the charging cable. When a series of screens come up, press the side button when you see one that says VIBE. Clean the Fitbit. Often, a Fitbit device won't turn on because of a drained battery, a problem with charging, or it might be affected by a software error. Aria Air displays your weight and uses Bluetooth technology to sync it to the Fitbit app, where you can track trends over time. When it came out I was amazed it was still working, but after 2 days the display went blank, and it was dead to the world. Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their device won't turn on. I'm so glad to hear that your Aria is working properly. You can specify which wrist you wear your Fitbit on by updating your personal preferences. This will turn your device on and off without deleting any data. This movement confuses Fitbit’s algorithm, recording these movements as steps. In this short tutorial, we'll show you the steps on how to fix your Fitbit Versa (#FitbitVersa) if it won’t sync to your iPhone. Once you’ve opened the app, type “Join Fitbit.”. When your tracker is on your non-dominant wrist, Fitbit increases the step-counting sensitivity. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. Your Fitbit might not be getting enough power to charge its battery. Tap "Account," and tap the tracker that's set up on your phone. Even better, charge it overnight to see if that resuscitates the tracker. If the Zip battery runs out of power very quickly, the device may require an update. But if you’re having problems with GPS connectivity or data tracking, subpar syncing may be to blame. Fitbit’s beauty lies in its versatility. If connected, view sync options 6. Here’s how: If you’d prefer to use pair your computer with your Fitbit, here’s our guide on how to set up Fitbit Connect on your Mac or PC. Don't pay for new batteries again by using this 1 easy tip. If you're unsure whether you own an Aria or Fitbit Aria 2, turn the scale over and remove the battery cover to see how many batteries it contains. If you’ve tried all of these steps and your Fitbit is still not working properly, try restarting your Fitbit. If everything is properly connected and still not working, try plugging it into a different USB port. Never throw batteries. If your Fitbit has been in storage for a while or subjected to a lot of dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. In the “Activity” menu, add your activity, like desk work, then enter the start time and duration. Make sure Bluetooth is enabled on your phone. Plug the Fitbit's charger into an AC wall adapter and ensure the computer stays awake for several hours while the Fitbit charges. If the tab on the scale has already been removed and the scale does not display "SETUP ACTIVE", open the battery compartment door and remove one battery, wait 10 seconds, then replace the battery and close the battery compartment. Here are the basic steps. Shop the Fitbit Aria Air smart scale to get a more complete picture of your health. Continue pressing the button for seven to nine seconds. The New Fitbit Blaze Offers GPS And On-Screen Workouts, The History Of Wearable Tech, From The Hamilton Pulsar To The Oculus Rift, The Future Of E-Paper Could Change The Way We See The World, The Surprising Way Your Fitness Tracker Makes You Healthier. It’s the best digital scale I’ve used, but also the most expensive. Fitbit Ace opens up a direct line of communication across the family to help parents and their children understand how physical activity impacts overall wellbeing and health. What other problems have you experienced with your Fitbit? If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your computer and try to … Read on to learn how to fix the five most common problems. Log in for exclusive customer support. Double-check that your charger is securely connected to your device and USB port. You’ll know it has successfully reset if your time says 0:00. In this case, you may find that your scale does not display “Set Up Active” after you remove and then reinsert a battery. Having all of this data available is all the more frustrating when something goes wrong. Try these tips to make sure your battery doesn’t die at the worst possible time, like in the middle of a workout: For more tips on how to extend the battery life of your specific device, read our full article on how to extend your Fitbit’s battery life. So, you’ve made sure your Fitbit is set up and syncing properly, but now you’ve encountered another headache — your battery won’t charge. Fully charge the Fitbit. In manual mode, your Fitbit will only sync when you tell it to. The first sends information from your Fitbit to your phone multiple times throughout the day. Fitbit's customer service has live chats, phone support, more troubleshooting help, and ways to file a claim on a broken device under warranty. The temptation to see how many steps you’ve taken and how many calories you’ve burned is always lurking on your wrist. Solution: In case, this serious Fitbit battery charging issue occurs, then you must not defer from taking expert help. Perform a factory reset of the Fitbit. ... such as when you set up a new router or change … In the Automatic Tracking Section select Fitbit Aria 4. To keep you on track, you now see the low battery indicator clock face when Ace 2 is below about 7% battery life. Get the Latest Tech News Delivered Every Day, How to Turn Your Fitbit Tracker off and on Again, How to Fix It When Android Auto Is Not Working, How to Sync Your Fitbit With Your Android and iPhone, How to Reset a Fitbit Alta Activity Tracker, How to Fix It When Your PS5 Won't Turn On. Save your energy. In most cases, the FitBit Zip battery lasts for about six months with regular use, and the battery icon starts to flash when it gets close to running out of power. The Fitbit Zip is one of the more unusual trackers in the Fitbit family. Once you’re logged in, your Fitbit will sync whenever you open the Fitbit app. He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. It fails immediately after removing it from the charger. This troubleshooting guide covers all Fitbit models. Get Support Make sure the contacts on your charging cable and Fitbit are clean. Here’s how Fitbit recommends you fix this issue: Whether you wear your device on your dominant or nondominant wrist can also have an effect on your stats. The Fitbit Aria 2 utilizes three 1.5V AA batteries, and while Fitbit says that most Aria 2 owners should get a year out of them, the company acknowledges that this time could vary based on a few factors, such as how often you use the scale. It’s predecessors were the Fitbit Blaze and Surge and in 2018, Fitbit released the Fitbit Versa along with an update to the Ionic with the Fitbit OS 2.0. Try each troubleshooting step in the order presented here. Sweet Success! You are instructed to go to your mobile device (or on your computer) and search for the Aria network on your Wi-Fi settings on your phone. Just search for Fitbit Versa battery part to get results for suppliers. • Do not expose your Aria 2 to extremely high or low temperatures. The display only works when plugged into a charger. Select your Fitbit. You can contact the customer care services offered by the official website of the Fitbit fitness tracker. Contact Fitbit customer support. Note that whenever the battery life runs low on the Aria 2, it will provide you with an alert on its display. The very first thing you’ll need to do is set up a Fitbit account. Dave Johnson has been writing about tech since 1990. - Fitbit Smartwatch • Your scale will receive automatic firmware updates. • Do not leave your Aria 2 scale near open flames. Your device’s battery was depleted to 0%, and it doesn’t appear to be charging. Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. But before you throw your device out the window, try these Fitbit troubleshooting tips. To change your clock face, see How do I change the clock face on my Fitbit device? Ensure the items you want Fitbit Aria to send us are enabled 7. Next, press and hold the button until you see the Erase screen. The Fitbit Ionic has a steel case and rubberized band. • Do not use if irritation or other reactions develop after contact with your Aria 2. ... you may need to replace the batteries. As you indicated, the problem is that after doing a factory reset or just pulling out the battery for 10 seconds, you come top the active setup mode. If you restart and charge your Fitbit three times and it doesn't respond, reset the Fitbit back to its like-new factory conditions. Share your Fitbit troubleshooting issues in the comments. This will turn your device on and off without deleting any data. There are many Fitbit models, including bands and smartwatches, but all Fitbit devices tend to suffer from the same glitches. Here are some easy troubleshooting steps to try on your Fitbit device. Press the button again to see the Error screen. Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. If these troubleshooting steps don't work, there may be a hardware problem with your Fitbit. From now on, your Fitbit data will only sync when you open the app. Why isn't my Fitbit scale working? For Aria and Aria 2, check the battery level in the Fitbit app or on the fitbit.com dashboard. Charge the Fitbit for a minimum of three hours before using it. Your account will keep all of your fitness data and personal history in one place, so you’ll never lose it even if you misplace or upgrade your device. When you’re striving to reach those goals, it’s easy to get addicted to tracking your progress. Here’s how to set up each of those modes: While these general instructions should help you troubleshoot why your Fitbit isn’t syncing, the process varies slightly between iPhone, Android, and Windows phones. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. To turn on All-Day Sync, tap “Account” from your app’s dashboard and select your Fitbit tracker. Before you do this, know it will remove all the data stored on your device and wipe it completely clean. Replacement batteries - example only are available online. Fitbit might need a restart to get to a point where it can accept a charge, but it might not yet be recovered enough to turn on. If not already connected, use in-app instructions to connect 5. Sure, until you check your stats and notice your steps seem way off. This helps to reduce overcounting your steps. Sounds perfect, right? If the battery completely runs out before being replaced, data loss may occur. This will turn off automatic syncing. Employee Wellness & Health Plan Members. Before you toss your Fitbit into the closest drawer out of frustration, here are some troubleshooting tips from the company: The length of your charge varies depending on your device, but there are ways to extend it. Hi @buy_used , Here’s a video that shows how to remove the screen from a Fitbit Versa. Restart the Fitbit. If you can find a battery that fits, it would work. One possible explanation is that you’re moving your arm while you’re otherwise sitting still — like when you’re working at a desk. This helps to reduce undercounting your steps, and it is also the default setting. Here's a look at why this happens and how to troubleshoot your Fitbit and get back on the move. Like with other Fitbit troubleshooting tips, exact tips can vary depending on the steps you use. 3. You may need to restart multiple times or alternate charging and restarting the device. Fitbit introduced one of the earliest modern fitness trackers when it debuted its first wearable device in 2009. Make sure the Fitbit charges correctly. Before you throw your Fitbit out the window, try these troubleshooting tips. Make sure to clean the Fitbit's charging contacts as well as the pins on the charging cable. Aria uses 4 batteries, while Aria 2 uses 3 batteries. Most devices are easy enough to reconnect. Fill in your personal stats, like your height, weight, gender, and birthday. Note: If the screen is blank, you see the message "Step on," or if the message “Tap to change” scrolls across the scale’s screen, take out and reinsert a battery, then repeat the setup process. What's changed. In this case, you may find that your scale does not display “Set Up Active” after you remove and then reinsert a battery. When your Fitbit shows a four-digit code, enter it into the app. We have 5 new clock faces you can try. Recondition batteries. Here's a look at why this happens and how to troubleshoot your Fitbit and get back on the move. Recondition Your Dead Battery Step-By-Step Free A Step-By-Step Guide Battery Reconditioning, Battery Desulfator. Press the side button for two seconds. Once you click “Log Activity,” your stats should be more accurate. Like any piece of tech that misbehaves, restarting your Fitbit might clear up any glitches and get the device back up and running. It must have been a bad connection because it did work when I manually pressed the battery down hard. If your Fitbit device won't sync after you reinstall the app, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. Alert on its display “ Join Fitbit. ” and smartwatches, but all Fitbit depending. Your device plugged in to the Fitbit back to its like-new factory conditions in direct sunlight for an extended of... 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